Wednesday, February 25, 2015
Having problems with registration?Please read this FAQ for immediate answers to common internet problems.
Q: I want to register for a class but the seat availability is '0'. Help?
A: This means that that particular class was just sold out recently. Please choose another class. (The 'AVAILABLE / FULL' status on classes is updated daily but may take a while to reflect on the website.)
Q: Why is there a "DUPLICATE ENTRY" error?
A: You may have submitted the form twice. Please go to Tools --> Internet Options --> Delete all browsing history. Open a new browser and try registering again.
Q: I have logged in as a member, but why am I not getting member's prices?
A: Please log-in again using Mozilla Firefox or Internet Explorer. Safari users have reported experiencing some problems lately. Apologies for the inconvenience as we try to resolve this issue. Please firstname.lastname@example.org if you need assistance.
Q: After payment, I did not get any email confirmation. Is my seat confirmed?
A: Please wait for 24 hours. If you still do not receive any Paypal receipt or email confirmation from us, please contact us at email@example.com and we will assist you gladly.
Posted by Sugar Inc® at 5:35 PM
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